Privacy Policy for Healing: Global

Last Updated: March 06, 2025

At Healing: Global, we are committed to protecting your privacy while we work to save lives and bring life-changing medical care to communities in need. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website https://healingglobal.org/, make a donation, sign up for our newsletter, or otherwise interact with us. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to support our mission of revitalizing medical clinics in Uganda and Liberia and keeping you informed about our work. This includes:

  • Information You Provide Directly:

    • Contact Information: Your name and email address when you sign up for our newsletter or contact us.

    • Donation Information: Details you provide when making a donation, such as your name, email, and payment information (processed securely through our third-party partner, Givebutter).

    • Communications: Any information you share when you reach out to us via email or other channels.

  • Information Collected Automatically:

    • Website Usage Data: Like most websites, we may collect data about your visit, such as your IP address, browser type, pages visited, and time spent on our site, through cookies or similar technologies. This helps us improve your experience and understand how our site is used.

  • Information from Third Parties:

    • Donation Platform: When you donate through Givebutter, they collect and share certain information with us (e.g., your name and donation amount) so we can process your contribution and thank you for your support.

2. How We Use Your Information

We use your information to further our mission and keep you connected to our work. Specifically, we may use it to:

  • Send you updates, newsletters, and stories about the impact of your support (you can unsubscribe at any time).

  • Process and acknowledge your donations.

  • Improve our website and services based on how visitors use it.

  • Respond to your questions or requests.

  • Comply with legal obligations or protect our rights as a nonprofit organization.

3. How We Share Your Information

We do not sell or rent your personal information. We only share it in limited circumstances:

  • With Service Providers: We work with trusted third parties like Givebutter to process donations securely. These partners are bound by strict agreements to protect your data and only use it for the services they provide us. See Givebutter’s Privacy Policy at https://givebutter.com/privacy for details on how they handle your data.

  • For Legal Reasons: If required by law, we may disclose your information to comply with legal processes or protect the safety and rights of Healing: Global, our supporters, or the public.

  • With Your Consent: We’ll share your information if you explicitly ask us to (e.g., if you request we share your story as a donor).

The 100% Model: Rest assured, 100% of your public donations go directly to medical care initiatives. Our U.S. operational costs (including website maintenance and staff support) are covered by a separate group of private donors called The Well, and no donor information is shared between these efforts unless explicitly authorized.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience on our site. These may track how you navigate our pages or remember your preferences. You can adjust your browser settings to disable cookies, but this might affect how our site works for you.

5. Your Choices

You have control over your information:

  • Newsletter: Unsubscribe from our emails at any time by clicking the “unsubscribe” link in any message or contacting us directly.

  • Donation Records: Contact us if you’d like to review or update the information tied to your donations.

  • Cookies: Manage cookie preferences through your browser.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our donation platform, Givebutter, uses industry-standard encryption to secure your payment details. However, no online system is 100% secure, so we cannot guarantee absolute protection.

7. Third-Party Links

Our website may link to external sites, like Givebutter (https://givebutter.com/privacy) or social media platforms. This Privacy Policy doesn’t cover those sites, so please review their privacy policies if you visit them.

8. Children’s Privacy

Our services are not directed to children under 13. If we learn we’ve collected information from a child under 13 without parental consent, we’ll delete it as soon as possible.

9. International Users

Healing: Global is based in the United States and operates under U.S. law. If you’re outside the U.S., your information may be transferred to and stored in the U.S., where data protection laws may differ from your country’s.

10. Changes to This Policy

We may update this Privacy Policy as our organization grows or laws change. We’ll post any updates here and note the “Last Updated” date. If there are significant changes, we’ll notify you through our website or email.

11. Contact Us

Questions about this policy or your information? Reach out to us at:

  • Email: ben@healingglobal.org

  • Mailing Address: Healing: Global, PO Box 7692, Spring, TX 77387

  • EIN: 99-3856149

We’re a 501(c) 3 nonprofit dedicated to saving lives and empowering communities. Thank you for being part of our mission!